Cleaning
Services

Grosvenor Services is the national leader in the provision of cleaning services. 

As an international award-winning service provider operating across a huge array of sectors including health care, premium retail, office, education and recreation for over 60 years, we have the skills and experience necessary to provide all your cleaning services. But that’s enough about us. What about you?

You need…

A reliable, flexible and committed contract cleaning partner

We have grown and prospered because the things that are important to us as a business are important to our clients: excellence, reliability,  openness, accountability, customer service, teamwork, innovation, value, experience.

Cleaning excellence in complex and varied environments 

By continually investing in our people and resources we have stayed at the forefront of our industry. The sheer breadth of our experience has allowed us to amass a wide range of specialties. We approach your complex or demanding environment with the confidence that our ability to listen and learn coupled with our investment in recruiting and training the best people and in harnessing the right equipment will allow us to provide the best possible service to you.

Value, best practice and innovation

Our management structure allows us to transfer quality and expertise across multiple sites and contracts, spreading best practice throughout our organization and sharing it with our clients. The challenges of the industry today, not least carbon emission reduction, mean we must be innovative about everything. That’s why it is one of our core values.

Check out our range of cleaning services below.

All of our equipment and machinery are selected to facilitate cleaning during
normal business hours. This includes cordless equipment and dust suppression technology. In addition, we use customized mobile auditing software which supports your management of the contract and improves communication through regular reports and access to real time information. The software is tailored to your company to ensure that the cleaning specification is maintained and audited to an exceptionally high standard, while also reducing paper usage. We provide competent, committed and attentive office cleaning services to clean your facilities every day. We make a commitment to you to ensure that this is done to the highest standard in the most efficient and productive way. We currently deliver our service throughout Florida. Our customized solutions are designed around your facility’s needs, ensuring that you get the best possible service for your site. We are reliable, innovative, and dedicated. We take a proactive approach to our cleaning, anticipating issues and take pre-emptive measures to ensure that your work place is consistently maintained at its best. We bring innovation through our tailored:

  • Processes and equipment
  • Account management
  • Training and continuous refresher training

Auditing software – putting you in control 

We are continually looking for the next innovation, such as our mobile auditing software which supports your management of the contract and improves communication through regular reports and access to real time information. The software is tailored to your company, to ensure that the cleaning specification is maintained and audited to an exceptionally high standard, while also reducing paper usage 

Grosvenor Services are specialists in store cleaning and retail cleaning services, and we have many years of experience providing service to leading brands in the retail sector. We recognize that the biggest concern of any store is their customers, so we train our employees to meet the high standards set by you in order to exceed the expectations of your
customers. 

We have served, and continue to serve, some of the premium brands in theindustry. In fact, some of our largest retail clients have been with us for over three decades.

With our experience in retail we:

  • Understand the specific needs of the retail environment
  • Are ready to adapt to the changing daily needs of the retail sector
  • Always put your customers and your reputation first
  • Make health and safety practices a priority 

We inherently understand the specific demands of the retail sector. We appreciate the importance of customer service in the industry and additional training is provided to support the retail client experience.

We use customized mobile auditing software which supports your management of the contract and improves communication through regular reports and access to real time information. The software is tailored to your store to ensure that the cleaning specification is maintained and audited to an exceptionally high standard, while also reducing paper usage.

We provide flexible, committed and responsive employees to ensure that your site is maintained throughout the day. Our employees can respond to any incidents immediately, preventing any disruption and minimizing the risks to your customers and employees alike. We currently deliver our service throughout the state of Florida. Our customized solutions are designed around your facility’s needs, ensuring that you get the best possible service for your site.

Daytime cleaning provides the following benefits:

  • Maintains cleanliness for your customers and employees
  • Minimizes health and safety risks
  • Can reduce your energy costs
 

We provide dedicated and responsive management teams to ensure that your campus is maintained to the same high standard throughout the changing academic year. Our employees are trained to be responsive to any incidents, avoiding disruption and minimizing the risks to your staff, visitors and students.

We are familiar with the most challenging issues being faced by facility managers in the education sector and are experienced in:

  • Scaling up and down services to adapt to academic calendars
  • Offering campus wide supervision and support
  • Working in partnership to improve accountability and efficiencies
  • Improving and maintaining health and safety standards
 
We currently deliver our service to schools, institutes and universities all over the state of Florida, so we understand the challenges of an ever changing academic calendar. This experience means that we are experts in servicing multi-building campuses and are adept at scaling up and down our services to suit the academic year. We take a proactive approach to our cleaning, anticipating issues and taking pre-emptive measures to ensure your campus is consistently maintained at the highest standard. 

In addition, we use customized mobile auditing software which supports your management of the contract and improves communication through regular reports and access to real time information. The software is tailored to your campus to ensure that the cleaning specification is maintained and audited to an exceptionally high standard, while also reducing paper usage.

We deliver cleaning and maintenance services to manufacturing and industrial sites, so we understand the challenges faced by you and your team. We provide dedicated and responsive management teams, and our employees are fully trained to the highest Health and Safety standards to
avoid disruption and ensure that risks are minimized.

We are familiar with the most challenging issues being faced by facility managers and are experienced in:

  • Working in partnership to improve accountability and efficiencies
  • Scaling up and down services to adapt to clients’ needs
  • Maintaining and Improving health and safety standards
  • Ensuring reliability of service

 

We are practiced at servicing challenging multi-functional industrial sites and are adept at responding to the changing needs of clients. We take a proactive approach to our cleaning, anticipating issues and taking pre-emptive measures to ensure your site is consistently maintained to a high standard.

In addition, we use customized mobile auditing software which supports your management of the contract and improves communication through regular reports and access to real time information. The software is tailored to your site or multiple sites to ensure that the cleaning specification is maintained and audited to an exceptionally high standard, while also reducing paper usage.

In response to the changing needs of many of our clients we offer additional services such as:

  • Window cleaning
  • Carpet cleaning
  • Event cleaning
  • Flood response
  • Speciality Cleaning
  • Provision of bathroom supplies

In addition to providing single service cleaning solutions, we can also offer facilities management solutions and security solutions.

At Grosvenor Services we invest in the development of all our employees in order to improve service delivery and Health and Safety standards. Every member of the Grosvenor Services team receives:

  • A full induction program
  • An individual training program
  • Ongoing skills training for the job at hand
  • Cleaning Industry Management Standard (CIMS)

Training of our team members includes instruction from a detailed training manual, audio-visual education, and hands-on training. Topics include safety training, equipment orientation, chemical education and safety, avoiding common mistakes, and proper techniques. 

In addition to job-related training, we also offer: 

  • Development and training for career progression
  • Opportunities to share ideas or raise concerns with management
  • Regular appraisals and evaluation

Staff awards

We are dedicated to communicating with our staff and rewarding excellence. All of our employees receive regular communication from the Grosvenor Management Team through newsletters. We also have awards for staff who go above and beyond.

Employee of the Month

This monthly award is given to Grosvenor Services employees at various accounts each month throughout our service area. The award is determined by the account supervisor who acknowledges colleagues that have gone above and beyond, or team members who consistently deliver
high standards of work and commitment.

Employee of the Year award

Our annual Employee of the Year award is a company-wide competition.Area managers are encouraged to nominate their highest performing team members who are then fully audited by our Employee of the Year
committee. The highest scoring employee receives the coveted title. The audit is challenging and our teams relish being able to share their competitive side.
We believe in rewarding hard work and awarding exceptional people so we also nominate team members for external awards.

Harness the technology systems in your business to enhance the delivery of your cleaning services.

With a growing number of systems in a typical commercial building, from access control and environmental sensors to fire safety and CCTV, did you know that you can harness the information generated by these to enable you to design more efficient cleaning specs and better manage staffing levels?

Auditing software – putting you in control

All our customers benefit from easy-to-use industry-leading mobile auditing software, providing you with real-time reporting, full visibility, and the reassurance that services are being delivered on time and to the highest standards.

Capturing the potential of your buildings’ technology systems

With extensive knowledge of how to maximise the benefits of your technology systems, we can develop intelligent technology solutions that ensure you’re optimising your existing cleaning services.

You benefit from:

  • greater efficiency
  • greater control
  • lower costs

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